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Returns

AM I ELIGIBLE FOR A RETURN?

RETURN POLICY

Item is unworn, item is unwashed, item is unaltered, item has no makeup stains, item has no deodorant stains, item has no animal hair, item has no smells of smoke, items are not final sale, items fall within the date ranges specified in the Return Policy. If you answered YES to all of these, you will be eligible for a return. Please refer to the Return Policy below.

RETURN POLICY

Due to items selling out quickly, we do not offer exchanges. Customer is responsible for return shipping fees. Refunds will be in the form of a store credit that will be applied to your account for regular priced items (sale items are final--items ending in $0.99) that are postmarked by 14 business days of the delivery date. Once we receive your return, please allow 5-7 business days to process your return for store credit.

DEFECTIVE ITEM

If you have received a defective item, please contact us at contact@thealistboutique@gmail.com within 2 business days of receiving your shipment. Please include written details about the defect and attach pictures.

FINAL SALE (no exceptions)

All sales on SALE/CLEARANCE items or items marked with FINAL SALE STICKERS are final. All sales are final on all shapewear (all shapers, leggings, shorts), jewelry, undergarments, hair accessories, hats, beanies, socks and eye wear. This is for hygienic purposes.

ADDITIONAL ORDERING TIPS

DISCOUNT CODES

Discount codes must be applied at the point of purchase and can only be used while valid (no extensions). They cannot be added/applied after the order has been placed.

ALTERING or CANCELLING AN ORDER

Once an order is placed by the customer, it cannot be altered or cancelled. Please follow the return policy for items that need returned (including an entire order).

SHIPPING

Items will ship via USPS within 2-4 business days of your invoice being paid. Shipping is a low flat rate of $5.00 with free shipping over $100.00 Original shipping fees are nonrefundable. A-LIST BOUTIQUE is not responsible for items lost, stolen or damaged while in transit. Please contact your local USPS.

 

RETURN FORM

Please read before filling out form below

  • ●  Be sure to include this return form with the item(s) you are returning.

  • ●  Items with Final Sale stickers cannot be returned. No exceptions.

○ If a final sale item(s) is returned, the item will be donated to a local charity.

 

CUSTOMER INFORMATION

Name​ (as it appears on Facebook)​:

Email Address:

Order ID #:

 

RETURN INFORMATION

 

Item SKU#:

Size:

Reason Code:

Comments:

Return Reason Codes

 

  1. Too large

  2. Too small

  3. Quality ​(please explain)

  4. Not what I expected ​(please explain)

 

5. Changed mind
6. Wrong item/size shipped ​(please explain) 7. Damaged ​(please explain)
8. Other ​(please explain)

Please mail returns to:

A-LIST BOUTIQUE | Attn: Returns Department | 322 N PINE ST SUITE 101 | Grand Island NE, 68801

CUSTOMER SERVICE: MON-FRI, 10:00am-4:00pm CST

Please email our team with any questions you may have at contact@thealistlifeboutique@gmail.com. We typically answer very quickly, however please allow up to 2 business days for a response.